Case Worker – Aboriginal Identified – Katherine

Aboriginal Identified Position – Join NAAFLS and Make a Real Difference in Remote NT Communities!

• Are you passionate about supporting Aboriginal and Torres Strait Islander communities?
• Do you want to work in a meaningful, culturally respectful role that takes you beyond the office and into the heart of the Top End?

What We Offer

• Generous salary + Super + up to $15,899 tax-free salary packaging
• 6 weeks Annual Leave with 17.5% leave loading
• Professional development and training opportunities
• Wellness Day per month (conditions apply)
• A values-led, community-focused team driving real change in remote NT communities

About NAAFLS

The North Australian Aboriginal Family Legal Service (NAAFLS) is a not-for-profit organisation delivering holistic legal and support services to Aboriginal and Torres Strait Islander people experiencing domestic, family and sexual violence. With offices across the Top End, our work is grounded in cultural respect, community collaboration, and self-determination.

About the Role

We are seeking a dedicated and culturally grounded Case Worker to join our dynamic team. In this rewarding role, you’ll support Aboriginal and Torres Strait Islander clients with non-legal assistance—helping them navigate complex systems, achieve their goals, and access the support they need.

You’ll work alongside a passionate legal team and community service providers, building strong relationships and delivering practical, on-the-ground support. Whether it’s helping someone attend court, organising referrals, or simply being there during a tough moment, you’ll be part of real change.

With a focus on cultural respect, collaboration, and trust, we’re looking for someone with excellent communication skills, cultural insight, and a strong sense of purpose. You’ll have the chance to use your lived experience and community knowledge to make a genuine impact every day!

What You’ll Do

• Collaborate with solicitors to develop and implement culturally appropriate case plans
• Provide holistic, non-legal support to clients, including referrals and advocacy
• Assist clients with appointments, transport, applications, and service access
• Support clients during court appearances, child protection meetings, and other sensitive processes
• Build strong, culturally respectful relationships with clients and stakeholders in remote communities
• Travel regularly to remote Top End communities as part of outreach and service delivery
• Contribute to the planning and delivery of Community Legal Education (CLE) sessions
• Maintain accurate client records and uphold data integrity in NAAFLS systems
• Promote continuous improvement, safe practices, and cultural respect across the team
• Participate in team meetings, supervision, training, and ongoing professional development

Selection Criteria

Essential

• Experience in case work or a related field
• Willingness to undertake ongoing training and professional development
• Ability to deliver culturally appropriate, client-centred support
• Experience working within a case management framework
• Effective and respectful communication with Aboriginal and Torres Strait Islander people
• Ability to use cultural knowledge and lived experience to support clients
• Strong organisational skills and ability to meet deadlines
• Capacity to work independently and as part of a team
• Adaptability to manage competing priorities and changing circumstances
• Competency in Microsoft Office and client database systems
• Willingness to travel regularly for overnight trips to remote communities
• Hold a Working with Children Clearance (WWCC), a satisfactory Criminal History Check, and a current NT ‘C’ Class Driver’s Licence

Desirable

• Willingness to undertake relevant certificate or higher-level studies if required
• Qualification in Social Work, Community Services, or a related field

How to Apply

Applications Close: Wednesday 25 June 2025!

Please note applications will be assessed as they are received!

Submit your application via SEEK or EthicalJobs with:

• Your updated Resume
• A one-page Cover Letter addressing the selection criteria

For more information about NAAFLS, visit naafls.com.au

For role enquiries, contact: hr@naafls.com.au